| FAQs |

 

1 |    WHAT IS AN EPIC SESSION?

We came up with the idea of creating Epic Sessions when we were approached by a couple who wanted to hire us, but we were already booked for their wedding date.  They still wanted to do some photos with us in their wedding attire, so we spent a day together photographing them around town at various locations before their wedding day.

Epic Sessions are a 5-7 hrs session of purely creative images of you and your significant other, in your wedding attire.  We love Epic Sessions as there are no timeline constraints that usually come along with a wedding day.  There is no pressure on Epic Sessions or any rushed feeling.  We enjoy the laid back feel to the day and usually stop for lunch or a snack!

We have done these sessions for couples in different situations:  we’ve shot them for couples who didn’t like or didn’t have wedding photos, for couples who are having a destination wedding yet still want wedding photos in Vancouver, or for couples whose wedding date we are unavailable for.  We’ve shot Epic Sessions for couples who just wanted more wedding photos!

2 |    WHAT IS YOUR PAYMENT SCHEDULE?

We take a 50% deposit to book your day and the balance is due 2 weeks prior to your wedding.  We accept cheques and they can be made out to StonePhoto as well as all major credit cards.

 3 |   DO YOU RETOUCH ALL IMAGES?

YES!  Post-production is such an integral part of our philosophy, our skill set, and our commitment of having ready-for-print images for you.  With a technical background from Langara College’s Professional Photo-Imaging Program, we’ve honed our retouching skills over the years of experience.  Our goal is to be consistent, to not get caught up in trends that come and go, and to simply enhance an image to further perfect it.  We do not heavily photoshop, instead we aim to shoot correctly in camera and use lighting to add dramatic effects, and then take it a step further in post to finalize our vision.  We retouch every single image we deliver.

4 |    HOW DO YOU DELIVER OUR IMAGES?

We’ve moved on from CD’s and DVD’s and have chosen to deliver your images on a USB flash drive that is custom engraved with your names and wedding date.  All images that we deliver are high-resolution, retouched and ready for print.

5 |    HOW LONG AFTER THE WEDDING DO WE RECEIVE OUR WEDDING IMAGES?
Our goal is to have your images in your hands within 8-10 weeks after your wedding.  During the summer, we are extremely busy with weddings every weekend and therefore need about 2 months to spend a good amount of time retouching the 500+ images we deliver.  We do have a slideshow ready for you and your family to view about 2 weeks after the wedding to keep you tied over until all the images are done.  For engagement photos, we aim to have those images to you within 2-3 weeks after the session, depending on the time of year.
6 |    WHAT IS PRODUCT CREDIT AND WHAT CAN WE DO WITH IT?
Essentially product credit is an amount of money in your package that you can use towards the products that we offer:  a variety of prints and albums. Most often, couples are interested in getting an album or prints after their wedding.  Instead of forcing a particular size print or album on you, we want to give you the flexibility of choosing and creating your own album(s) or choosing your own print(s).  Product credit can also be used towards hours if you feel the hours you booked is not enough and do not want to upgrade to our next package.
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